Simple, transparent pricing

Pick the plan that fits
your shop.

Every plan gives you the tools to keep customers informed and your front desk focused. Start free, then grow when you’re ready.

✓ 14-day free trial✓ First charge after 14 days✓ Cancel anytime
Limited-time promotion

Annual plans currently include promotional savings. This offer may change or end at any time.

▰

Starter

For small shops ready to modernize updates.

$79/ month

or $790/year — limited-time savings of $158

Start free trial

Everything you need to get started:

  • Up to 40 active repairs
  • 3 staff accounts
  • 300 customer messages per month
  • Branded tracking pages, photos, ETAs, and reminders
  • Technician voice memos with transcription
  • Customer reply inbox and email support
MOST POPULAR
◆

Shop

For growing teams with a busy front desk.

$149/ month

or $1,490/year — limited-time savings of $298

Start free trial

Everything in Starter, plus:

  • Up to 120 active repairs
  • 10 staff accounts
  • 1,500 customer messages per month
  • AI Voice-to-Workflow repair drafts
  • Controlled Voice Commands with review-before-action safety
  • Advisor Handoff Inbox with urgent-note categories
  • Photo + Voice Inspections with advisor summaries
  • English + Spanish technician and customer drafts
  • End-of-shift Voice Sweep across the active queue
  • Noise-Aware Shop Mode with glove controls and silence detection
  • Staff roles, permissions, and delivery insights
  • Priority email support
✦

Pro

For high-volume, multi-team operations.

$249/ month

or $2,490/year — limited-time savings of $498

Start free trial

Everything in Shop, plus:

  • Every Bay Assistant and hands-free workflow
  • Up to 300 active repairs
  • 25 staff accounts
  • 5,000 customer messages per month
  • Advanced shop activity records
  • Customer consent record exports
  • Priority onboarding support
✓
All plans include secure access, customer consent controls, and Stripe billing.

Need help choosing? Talk to our team and we’ll point you in the right direction.

Compare plans

The right tools at every stage.

Compare StatusLine plan features
FeaturesStarterShopPro
Active repair jobs40120300
Staff accounts31025
Customer messages per month3001,5005,000
Branded tracking pages✓✓✓
SMS, email, and portal updates✓✓✓
Photos, ETAs, and reminders✓✓✓
Voice memos and transcription✓✓✓
AI Voice-to-Workflow draftsTrial only✓✓
Controlled Voice CommandsTrial only✓✓
Advisor Handoff InboxTrial only✓✓
Photo + Voice InspectionsTrial only✓✓
Multilingual voice and customer draftsTrial onlyEnglish + SpanishEnglish + Spanish
End-of-shift Voice SweepTrial only✓✓
Noise-Aware Shop ModeTrial only✓✓
Roles and permissions—✓✓
Delivery insights—✓✓
Activity and consent exports——✓
Priority onboarding——✓

Questions, answered

Good to know before you start.

Still deciding? Email support@getstatusline.com.

What happens after my free trial?

When you select a plan, Stripe securely collects your card. Your first charge occurs after the 14-day trial unless you cancel before it ends.

Can I change plans later?

Yes. Owners and managers can manage subscription changes through the secure Stripe billing portal.

What counts as a message?

Each outbound customer update sent by SMS, email, or the portal counts toward your monthly plan allowance. Tracking-page views do not.

Can I cancel anytime?

Yes. Cancel before the next renewal to stop future charges; access continues through the paid term.

14 days before your first charge

Try StatusLine with your next repair.

Set up your shop and send your first customer update in minutes.

Start your free trial